7ej77 Privacy Policy
Your personal information is completely safe with us. 7ej77 protects your privacy through SSL encryption and strict security measures.
Introduction
7ej77 ("we", "us", or "the platform") operates a reliable online entertainment platform for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and under what circumstances we share your personal information with third parties.
By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform and contact us at [email protected].
This Policy supplements 7ej77's Terms and Conditions and both documents should be read together.
Information Collection and Sources
7ej77 may collect your information in various ways. We only collect information that is necessary to provide our services properly.
1.1 Information You Provide Directly
We collect the following information during registration and account management:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity document details (national ID number or passport number) — for KYC verification only
- Preferred payment method details (bKash, Nagad, Rocket, Upay account numbers)
1.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device ID
- Browser type and version
- Operating system information
- Date and time of access to the platform
- Activity logs (login, game sessions, transactions)
- Data collected through cookies and similar technologies
1.3 Information Received from Third Parties
For the purposes of identity verification, fraud prevention, and payment processing, we may also receive certain information from trusted third-party sources. This Privacy Policy also applies to the use of such information.
Purposes of Information Use
7ej77 uses your information only for lawful and specific purposes. We do not engage in any activities that violate your privacy.
2.1 Core Service Delivery
- Creating, managing, and verifying accounts
- Processing financial transactions (deposits and withdrawals)
- Managing gaming services and bonuses
- Providing customer support
- Ensuring age verification (for users aged 21 and above only)
2.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Complying with applicable laws and regulatory requirements
- Ensuring account security
- Following responsible gaming guidelines
2.3 Platform Improvement
- Statistical analysis to improve the user experience
- Identifying and resolving technical issues
- Planning new features and services
2.4 Communications
- Sending important account-related notifications
- Sharing promotional information and offers with your consent
- Providing support through live chat
Information Sharing and Disclosure
7ej77 does not sell your personal information to third parties. However, in certain circumstances we may share information with trusted partners.
3.1 Service Provider Partners
We work with selected third parties for payment processing, identity verification, and technical support. These partners may only use information for the purpose of providing the specified services and are bound by strict confidentiality agreements.
3.2 Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements.
3.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may pass to the new entity. However, the terms of this Privacy Policy will remain in effect.
3.4 With Your Consent
Beyond the circumstances described above, we do not share your information with anyone without your explicit consent.
Cookies and Tracking Technologies
Cookies are small text files stored on your device that help improve the performance of our platform.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for the basic functioning of the platform, such as maintaining login sessions.
- Functionality Cookies: Remember your preferences and settings.
- Analytics Cookies: Help monitor and improve platform usage.
- Security Cookies: Used for fraud prevention and account protection.
4.2 Cookie Controls
You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some platform services to not function properly.
Data Storage and Security
5.1 Security Measures
7ej77 follows the highest industry standards to protect your information. Our security measures include:
- All data transmission secured through SSL (Secure Socket Layer) encryption technology
- Use of advanced encryption methods for storing sensitive information
- Regular security audits and vulnerability testing
- Strict access controls — only authorized personnel can access information
- 24-hour system monitoring to detect suspicious activity
5.2 Data Retention Period
We retain your personal information for as long as:
- Your account is active and needed to provide services
- Required to meet legal obligations (generally 5–7 years)
- Required for resolving disputes or handling legal claims
Once the need for retention has ended, we securely delete or anonymize the information.
5.3 Response to Data Breaches
In the event of a data security breach, we will notify affected users as quickly as possible in accordance with applicable law and will take immediate steps to minimize any harm.
Your Rights and Choices
As a registered user of 7ej77's platform, you have the following rights over your personal information:
6.1 Right to Access and Correction
You can view and correct the information stored in your account at any time. If any information appears incomplete or incorrect, please let us know at [email protected].
6.2 Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
6.3 Right to Object to Processing
For marketing communications, you may withdraw your consent at any time. This can be done through your account settings or by contacting us directly.
6.4 Right to Data Portability
You may request a copy of the information we hold about you. Processing such a request generally takes up to 30 business days.
6.5 How to Exercise Your Rights
To exercise any of the rights described above, send an email to [email protected]. After verifying your identity, we will fulfill your request as quickly as possible.
Protection of Minors
7ej77 strictly prohibits use of the platform by anyone under the age of 21. This platform is operated for users aged 21 and above only.
We do not intentionally collect any personal information from minors. If we suspect or are informed that a minor has registered, we will immediately close that account and delete the associated information.
Our request to parents — monitor your child's internet use and use parental control software. To learn more about responsible gaming, visit our Responsible Gaming page.
Third-Party Services
Our platform is connected to third-party services such as bKash, Nagad, Rocket, and Upay to ensure seamless payment facilities. These services have their own privacy policies.
In addition, game technology providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others) may process certain technical data to operate their games. These providers follow strict security standards.
7ej77 is not responsible for the privacy practices of third-party services. You are advised to read the privacy policies of these services before using them.
Changes to the Privacy Policy
7ej77 may update this Privacy Policy from time to time. Such updates may reflect improvements to our services, changes in legal requirements, or changes in business practices.
For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continued use of the platform after a change is made will be considered acceptance of the updated Policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend that you review this Policy regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us.
For more information, also visit our Terms and Conditions and Responsible Gaming pages.